UPDATE (10th March, 5pm): We are still experiencing some downtime while the change is pushed through to the website. You may encounter a 'Request is blocked' error message - if you do, please come back and try again tomorrow.
UPDATE (10th March, 7pm): The WOW login upgrade is still in progress but taking longer than expected to implement. We will advise when complete.
UPDATE (11th March, 8am): The WOW login upgrade is still in progress.
UPDATE (11th March, 11am): The WOW login upgrade is still in progress.
UPDATE (11th March, 12pm): An update has been released to the site and there may be downtime of 2 hours.
UPDATE (11th March, 2pm): We are aware of the error message 'Our services aren't available right now.' and are working to implement a change to fix it. We ask that users do not try to migrate until advised to do so.
UPDATE (11th March, 4.30pm): We have taken the decision to rollback our earlier release in order to fix the above error without causing additional disruption to users. We are working hard to investigate it and will put out more communications once we have successfully implemented a fix for it.
Update (17th March): We are still working to resolve the above error and will be in contact via email once this work is complete and users can successfully migrate their accounts.
As ever we appreciate your ongoing patience, making a significant change to the site is never straightforward, and we apologise for the inconvenience
