Detailed Instructions for Migrating an Account

We’ve updated our WOW login system and require all users to migrate their accounts. This process involves setting up a new account and using a unique account code to link it to your old one. All historical data and information will be carried over.  The update has now been released to the site, please allow approximately 2 hours for these changes to take effect.

After 14 years on the current system, this is a necessary update to ensure all users can continue to sign in to WOW. All users are required to migrate to the new login system by the 10th April or may risk losing their account. 

If you currently log in to WOW through a social account (Twitter, Gmail, Facebook), you will automatically be migrated and can ignore the update. 

For all other users, please log in to WOW as usual and follow the steps to migrate. Ensuring you log in through the ‘Legacy Met Office Account’ button.  

Further detailed instructions and a video demo can be found below. 

Thank you again for your continued patience – login migration is never easy but it is necessary to ensure that WOW continues to run smoothly.  

Many thanks, 

The WOW Team 

1. Sign in to WOW
https://wow.metoffice.gov.uk/

You will notice there is a new button option to sign in (see below).

2. Click ‘Legacy Met Office Account’ button and login as normal

You will be taken to a page prompting you to migrate your account (see below). This process will link your old account to your new one. 

3. Copy the account key and save it somewhere (i.e. your computer’s notebook or a Microsoft Word document). You will need it in step 9. If you write it down, please double check it is written correctly before moving onto the next step. 

4. Click on the button ‘Sign up with Met Office WOW account’ to create your new login account.

5. Under ‘Register’ select ‘Create a Met Office account’.

6. Enter your email address and click the ‘Send verification code’ button.

You will receive an email to that email address from ‘Microsoft on behalf of mo-coreapp-prod'. It will contain a verification code and look like this:

7. Input the verification code.

 

8. Create your new account

You will be asked to enter a first name, surname and password. Once you have entered your personal details click on ‘Create’ ensuring that the Terms & Conditions box is ticked.

Once you have logged in, you will be prompted to ‘Migrate account’.

9. Enter your account key.

This is the 32-36-character code you copied from step 3. Click ‘Migrate this account’ to link your old account to your new one.

10. When you see this pop-up, select ‘submit’.

11. Your migration is complete. 

12. IMPORTANT. In future when you log in, please use the green Met Office WOW Account button.